GET TO KNOW OUR CITY RESORT
FACTS AND FIGURES THAT MAKE YOUR STAY SPECIAL
Steps from the heart of Rethymno, our city resort offers the perfect blend of relaxation and exploration of Crete.
HOTEL AMENITIES
- 200 Rooms & Suites
- 2 Restaurants & 1 All day Bistro Café Bar
- Swimming pools: 2 outdoor & 1 indoor
- Beach facilities: Changing cabins & showers, sun loungers, beach towels
- Private Beach Section
- Spa powered by Aegeo Spas offering Facial treatments, Body treatments, Massage treatments, and featuring an indoor Heated Pool, Sauna, Jacuzzi, Steam Bath
- Gym
- Leisure activities: Gymnastics, Aqua Aerobics, Yoga, Stretching, Pilates, Table Tennis, Archery, Darts, Boccia, etc.
- Plenty of excursions and trips, boat trip opportunities/options in the vicinity
- Watersports, Car, Motorbike & Bicycle rental
- Evening entertainment events
- Business center
- Conference facilities
- Disabled Access
HOTEL SERVICES
- 24-hour Reception
- 24-hour Luggage service
- Wi-Fi throughout the hotel free of charge
- Room Service
- Continental breakfast available through room service (07:30 – 10:30am)
- Dry cleaning, laundry, ironing service
- Iron/Ironing board (upon request)
- Postal Box
- Regular local bus service
- Transfer Services: For a seamless and personalized arrival experience, we can arrange a private transfer from the airport or port directly to Aquila Porto Rethymno.
- Choices of Gluten Free & Vegan dishes
- Specific Dietary needs & disorders (upon request)
ROOM SERVICES
All stays include
- Selected toiletries and bathroom amenities
- Bathrobes
- Hairdryer
- Choice of pillow
- Tea / Espresso Coffee facilities
- Safe Deposit Box
- Direct Dial telephone
- Satellite Flat-Screen TV
- Mini Bar
- Air conditioning/heating
- Wake-up service
- Beach towels
Mythica Exclusives:
- Luxury toiletries & bathroom amenities
- Bathrobes & slippers
- Beach towels & beach bag
- Smart Satellite LCD TV with Radio & Music Channels
- Mini Bar
- Welcome champagne and welcome drink on arrival
- Welcome offer: flowers, fruits, and a specially selected gift
- Personalized Guest Relations Service
- Complimentary room service continental breakfast
- Daily turn-down service
- Express check-in/out
- Cocktail with the management team
- Discounts at selected outlets
- Early check-in / Late check-out (until 18:00 upon availability)
- Farewell gift
RESORT POLICIES
- Check-in policy: Check-in time 14:00 | Check-out time: 11:00
- Late Check-out: Upon availability and upon request
- Extra bed policy: Availability for 3rd guest depends on the room type and period
- Dress Code: Smart casual attire is required after 18:30 in dining areas. Please refrain from wearing beach attire such as flip flops.
- Smoking Policy: Smoking is not permitted inside hotel areas, but only in dedicated outer
- Pet Policy: At Aquila Porto Rethymno, we welcome guests with escort dogs, ensuring a comfortable and enoyable stay for all. Please contact us in advance to make arrangements.
- Cancellation Policy: Cancellation policy varies based on the specific rate and type of your reservation. Kindly refer to your reservation confirmation to verify the details of your cancellation policy. Should you require further assistance or have any questions, please don’t hesitate to contact us.
ENVIRONMENTAL POLICY
- Paper, aluminum and glass recycling
- Integrated planning and programming for waste management
- Energy and water saving measures; biological fertilization and ecological planting of the hotel gardens
- Environmental activities and information available for guest
USEFUL INFORMATION
- Weather / Seasonality: Aquila Porto Rethymno welcomes you from April to October, with Crete’s sunshine as your perfect backdrop! Spring and autumn bring mild days (around 20-25°C) and cooler evenings, while summer shines with golden beaches, warm nights, and highs of 30°C+. Pack light for the sun, but don’t forget a layer for those breezy nights!
- Time Zone: From March until mid-October: Eastern European Time (EET) – GMT+2. From mid-October until March: Eastern European Summer Time (EEST) – GMT+3 (Daylight Saving Time)
- Payment Currency: Euro
- Accepted credit cards: Visa, Master card, Maestro, Diners, AMEX, Union Pay
- Tax rates are per room, per night, inclusive of VAT.
- Environmental tax of EUR 15.00 is imposed by the government per accommodation, per night.
- Cash transactions at this property cannot exceed EUR 500, due to national regulations.
- Parking: Free around the hotel’s areas and next to Saint George’s Church (100m) and payable at the marina’s parking (150m)
- Reception / Concierge
- Reception services include: Wake up calls, Messages, Car Rental /Excursions, Airline information, Credit cards, Porter
- Medical Information: Hotel doctor on-call. Medical Care (on-call 24-hours), Medical center 100m away, Pharmacy 200m away, Hospital 1,7 km away
DINING OPTIONS
Aquila Porto Rethymno offers a variety of dining options to suit your every mood and desire: Select the one that suits you better!
- Bed & Breakfast: Start your day with a delightful breakfast experience, featuring fresh, local ingredients and Cretan specialties.
- Half Board: Enjoy a delectable breakfast and lunch or dinner buffet, showcasing the finest Cretan and international flavors.
- Premium All Inclusive: Indulge in limitless possibilities with our Premium All- Inclusive plan. Enjoy all-day dining, premium beverages, and unforgettable gala dinner.
